ATA Freight Line, one of the world’s premier integrated freight forwarders, is pleased to announce that it has recently been certified as continually achieving the stringent quality management standards of ISO 9001:2008. ATA Freight Line was twice independently audited for the certification. This success affirms the company's dedication and compliance to good quality management practices.
“ATA Freight Line has always sought to delight our customers with a consistently excellent experience. ISO 9001 certification just reaffirms our dedication to ensuring quality standards that exceed our customers’ expectations,” said James Oguzhan, Chairman & CEO of ATA Freight Line.
Recognized in over 160 countries, the ISO 9001:2008 standard is a proven framework for managing organizational processes. ISO 9001:2008 is the latest revision from the International Organization of Standardization. ISO 9001 represents a quality management standard for ATA freight Line to continue to ensure consistent processes throughout their organization. The ISO 9001:2008 standard focuses on several quality management requirements including: the ability to consistently provide product that meets customer and applicable regulatory requirements, enhancing customer satisfaction through effective application of the system, and continual improvement of the system. ISO 9001 emphasizes the importance of improving organizational performance and thereby increasing customer satisfaction.
“Our team has always demonstrated a strong commitment to quality. With the ISO 9001:2008 certification, we’re on a great track to continually monitor, maintain or improve our processes. This certification is proof of the uncompromising commitment that each employee has made to provide the highest quality products to our customers,” said Matt Goker, Regional Manager of ATA's New York headquarters.